HOW TO CONTACT US
Please contact us using the following form:
Questions about orders, shipping, details of products...anything is OK!
Our business hours are from 10:00AM to 5:00PM JPT (Japan time).
Please consult your local time if you wish to contact us by phone, but we can recieve e-mails 24-7!
Attention
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Frequently Asked Questions
You can browse the topics in our Frequently Asked Questions to find what you are looking for.
It may give you help right away.
How do I bid on JDirectItems Auction?
Which shops can J-Subculture purchase from?
What’s the fee breakdown for the proxy shopping service?
How can I get a refund of my remaining deposit?
Contact form
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Service Calendar
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